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Personal Information Protection Policy (Privacy Policy)

1. Personal information protection policy

SHINSO Co., Ltd. (hereinafter, “the company”) recognizes the importance of safeguarding personal information, viewing this task as both its social responsibility and duty as an enterprise that handles personal information. To this end, concerning personal information encountered as part of its operations, the Company has devised the following policy regarding the protection of personal information to ensure compliance with relevant laws and regulations.

2. Definition of personal information

Personal information is any information that relates to an identified or identifiable living individual. This includes information that, through the use of a name, date of birth, or other descriptors, can identify specific personal details. Different pieces of information, which are collected together can lead to the identification of a particular person and also constitute personal information. Additionally, personal information includes personal recognition symbol information, such as data containing facial recognition details. It is important to note that in the context of "specific personal information," the term extends beyond details directly related to living individuals.

3. Scope of application

This privacy policy is intended to clarify the processing guidelines adopted by the company regarding personal information or similar personal information collected during business operations. It also outlines the policy principles adhered to by the company.

4. Purpose of using personal information

The company will use the collected personal information for the following purposes. Additionally, within the necessary scope to achieve the intended purposes, personal information may be entrusted (provided) to business partners deemed by the company that meet a certain level of expertise in personal information protection.

  1. Purpose of using customer personal information
    • Facilitating procedures related to membership enrollment, withdrawal, registration, personal information changes, service renewal notifications, and confirmations associated with various services.
    • Utilizing contact methods, emails, promotional materials, and various notifications related to the use of different services.
    • Confirming and responding to customer opinions and inquiries regarding various services.
    • Improving existing services, developing new services, and conducting marketing.
    • Research and development related to expanding the functionalities of various services.
    • Organizing events, publishing surveys, monitoring user behavior, and conducting user interviews.
    • Providing personal information to enterprises, cooperative businesses, groups, etc., involved in using various services based on customer consent and application.
    • Investigating potential violations of usage terms and other prohibited activities.
    • Clearly stating and obtaining consent to use personal information for other services, ensuring it aligns with the agreed-upon terms.
  2. Purpose of using partner's personal information
    • Facilitating various contacts necessary for business negotiations and transactions.
    • Fulfilling contracts related to various transactions.
    • Collecting various service fees from members based on the member agreement and terms of use.
5. PIM

The company will strictly implement the following personal information management practices.

  1. Ensuring Information Accuracy
    We consistently strive to ensure the currency and accuracy of information.
  2. Security Measures
    We employ organizational, personnel, and technological means to safeguard the security of personal information.
  3. Employee Supervision
    By company regulations, we rigorously enforce personal information processing guidelines and supervise employees accordingly.
  4. Oversight of Entrusted Parties
    If personal information processing is outsourced to external organizations, our company will only entrust qualified entities according to internal regulations and manage them appropriately.
  5. Retention Period and Disposal
    We establish retention and disposal periods, ensuring timely destruction of information after the retention period. Additionally, within the retention period, if information is no longer needed, it will be promptly disposed of.
6. Provision of information to third parties

The Company will not provide personal information collected to third parties without the individual's consent, except in the following circumstances. Additionally, within the necessary scope to achieve the intended purposes, our company may entrust personal information to other organizations.

  1. In cases mandated by legal provisions.
  2. In cases where it is particularly necessary to protect life and property, and obtaining the individual's consent is difficult.
  3. In cases of significant necessity for the improvement of public health or the wholesome growth of minors and obtaining the individual's consent is difficult.
  4. To assist national agencies, local governments, or their delegates in executing matters stipulated by law, if obtaining the individual's consent might impact the execution of those matters.
7. Disclosure, correction, cessation of personal information, etc.

If there is any request for disclosure, correction, cessation of use, etc., the company will process them by the methods specified by the company. Please contact the company for specific procedures, and we will handle the requests as promptly as possible within a reasonable scope.

8. Disclaimer

The company does not provide guarantees about the completeness and accuracy of all information on the I-ki website (hereinafter referred to as the "website").
The Company and related companies are not liable for direct or indirect losses caused by the use of the information or content contained in this website.

9. Regarding the use of Cookies

This website uses Cookies. By using Cookies, the company can track which pages visitors have previously accessed on this website. This allows us to provide more relevant content displays for users upon their return, enhancing the convenience of the website. The information collected does not identify users specifically. Additionally, if users do not wish their information to be collected, they can disable the cookie function by adjusting the settings in their internet browsing software (browser).

* About the Google Analytics

This website uses the Google Analytics service provided by Google Inc. to understand user visitation. Through the use of Google Analytics, Google Inc. can collect, record, and analyze users' visitation history on this website based on the cookies issued by the company. The company receives analytical results provided by Google Inc. to understand user interactions with the website. The user information collected, recorded, and analyzed by Google Analytics does not contain any information that can identify specific individuals. Additionally, this information is managed in accordance with Google Inc.'s privacy policy.
Users can disable Google Analytics through browser extension settings, preventing the company from collecting customer information using Google Analytics. To disable Google Analytics, users can download and install the "Google Analytics Opt-out Browser Add-on" from Google's download page and change the extension settings in their browser. When Google Analytics is disabled, it will also be disabled on other websites that the user may visit. Users can re-enable Google Analytics by resetting the extension settings in their browser. For information on the terms of use for Google Analytics, please visit the Google Analytics website. For details on Google Inc.'s privacy policy, please visit their website for more information.

Additionally, our company may utilize advertising services provided by third parties. Therefore, these third parties may retrieve cookie information and similar data from users' browsers when visiting this website and use it for related purposes. The cookie information obtained by these third parties will be processed according to their respective privacy policies. Users can visit the dedicated page on the third party's website to disable the use of cookie information for advertising purposes and prevent them from using such information for ad targeting.

10. Contact the company

SHINSO Co., Ltd. TEL: (+ 81) 050-5803-9066 MAIL: admin@maruhan-shinso.co.jp

October 1, 2023
SHINSO Co., Ltd.